Configure and manage both commercial and GCC High M365 and Azure environments
Act as Microsoft 365 SME and point of escalation for tech support and operations teams within the broader IT organization
Drive the implementation of Microsoft products and workflows, developing creative technical solutions that enhance and streamline business operations
Partner with Palantir’s Compliance teams to maintain compliance with key regulatory frameworks, and with the Information Security team to maintain security posture while improving user efficiency
Research, develop, and deploy new techniques to manage our systems programmatically and eliminate manual work
Incorporate the latest industry trends and standards into Palantir’s continually evolving M365 environment
What We Value
Excellent interpersonal communication and customer service skills
Proactive collaboration with the larger IT organization to identify potential large scale problems
Motivation and ability to work as part of a distributed team
Excellent time management and multi-tasking skills
Actively maintain knowledge of the latest technology, and industry trends
An active Secret Clearance or ability and willingness to obtain
Willingness to participate in on-call rotation
Ability to thrive in a flat, dynamic setting that values independence and self-guidance
Knowing the latest evolving technologies, using your knowledge to be a vocal participant in system development discussions
Ability to exercise judgment and composure in high-pressure situations
Excellent customer service skills and passion for developing positive relationships with internal users and leadership
What We Require
Experience automating solutions using PowerShell and the Microsoft Graph API
Experience configuring, administering, and owning Microsoft 365 and Azure environments
Fluency in at least one programming language, and a commitment to automating solutions
