Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades
Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types
Debug, improve, and optimize Palantir’s services and infrastructure with a focus on long-term reliability and scalability
Reduce manual operations and automate workflows, processes, and/or runbooks where possible
Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.
Develop novel solutions in Palantir’s Foundry and Apollo platforms to solve infrastructure challenges.

Confidence in troubleshooting complex systems issues independently using observability tools and service logs.
Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams.
Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management.
Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilizing tooling built in these languages
Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams.

Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
Strong coder with shown proficiency in programming languages such as Java, Go, Python, JavaScript, or similar languages.
Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.